{"id":28084,"date":"2025-11-21T11:16:55","date_gmt":"2025-11-21T11:16:55","guid":{"rendered":"https:\/\/solgreen.ro\/?page_id=28084"},"modified":"2025-12-05T14:09:09","modified_gmt":"2025-12-05T14:09:09","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.solgreen.ro\/ro\/shipping-policy\/","title":{"rendered":"Livrare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"28084\" class=\"elementor elementor-28084\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-28eceac e-flex e-con-boxed e-con e-parent\" data-id=\"28eceac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0079043 elementor-widget elementor-widget-wd_text_block\" data-id=\"0079043\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 data-start=\"336\" data-end=\"361\"><strong data-start=\"338\" data-end=\"361\">Condi\u021bii de Livrare<\/strong><\/h1><h2 data-start=\"363\" data-end=\"392\"><strong data-start=\"366\" data-end=\"392\">1. Informa\u021bii generale<\/strong><\/h2><p data-start=\"393\" data-end=\"596\">Prezentele Condi\u021bii de Livrare se aplic\u0103 tuturor comenzilor plasate \u00een magazinul online <strong data-start=\"481\" data-end=\"493\">Solgreen<\/strong>.<br data-start=\"494\" data-end=\"497\" \/>Prin finalizarea unei comenzi, clientul accept\u0103 termenii \u0219i condi\u021biile prev\u0103zute \u00een acest document.<\/p><hr data-start=\"598\" data-end=\"601\" \/><h2 data-start=\"603\" data-end=\"628\"><strong data-start=\"606\" data-end=\"628\">2. Zone de livrare<\/strong><\/h2><p data-start=\"629\" data-end=\"663\">\u00cen prezent efectu\u0103m livr\u0103ri c\u0103tre:<\/p><ul data-start=\"665\" data-end=\"820\"><li data-start=\"665\" data-end=\"699\"><p data-start=\"667\" data-end=\"699\"><strong data-start=\"667\" data-end=\"697\">\u00centreg teritoriul Rom\u00e2niei<\/strong><\/p><\/li><li data-start=\"700\" data-end=\"820\"><p data-start=\"702\" data-end=\"820\"><strong data-start=\"702\" data-end=\"728\">Livr\u0103ri interna\u021bionale<\/strong> \u2013 disponibile pe baza unei \u00een\u021belegeri prealabile; v\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru detalii.<\/p><\/li><\/ul><hr data-start=\"822\" data-end=\"825\" \/><h2 data-start=\"827\" data-end=\"854\"><strong data-start=\"830\" data-end=\"854\">3. Metode de livrare<\/strong><\/h2><p data-start=\"855\" data-end=\"908\">Magazinul nostru ofer\u0103 urm\u0103toarele metode de livrare:<\/p><ul data-start=\"910\" data-end=\"1039\"><li data-start=\"910\" data-end=\"970\"><p data-start=\"912\" data-end=\"970\"><strong data-start=\"912\" data-end=\"928\">Curier rapid<\/strong> \u2013 livrare la adresa indicat\u0103 de client.<\/p><\/li><li data-start=\"971\" data-end=\"1039\"><p data-start=\"973\" data-end=\"1039\"><strong data-start=\"973\" data-end=\"1003\">Punct de ridicare \/ locker<\/strong> (dac\u0103 op\u021biunea este disponibil\u0103).<\/p><\/li><\/ul><p data-start=\"1041\" data-end=\"1148\">Op\u021biunile disponibile vor fi afi\u0219ate \u00een timpul finaliz\u0103rii comenzii, \u00een func\u021bie de adresa \u0219i metoda aleas\u0103.<\/p><hr data-start=\"1150\" data-end=\"1153\" \/><h2 data-start=\"1155\" data-end=\"1183\"><strong data-start=\"1158\" data-end=\"1183\">4. Costuri de livrare<\/strong><\/h2><p data-start=\"1184\" data-end=\"1229\">Costul livr\u0103rii depinde de urm\u0103torii factori:<\/p><ul data-start=\"1231\" data-end=\"1358\"><li data-start=\"1231\" data-end=\"1262\"><p data-start=\"1233\" data-end=\"1262\">valoarea total\u0103 a comenzii,<\/p><\/li><li data-start=\"1263\" data-end=\"1302\"><p data-start=\"1265\" data-end=\"1302\">dimensiunea \u0219i greutatea coletului,<\/p><\/li><li data-start=\"1303\" data-end=\"1325\"><p data-start=\"1305\" data-end=\"1325\">adresa de livrare,<\/p><\/li><li data-start=\"1326\" data-end=\"1358\"><p data-start=\"1328\" data-end=\"1358\">metoda de livrare selectat\u0103.<\/p><\/li><\/ul><p data-start=\"1360\" data-end=\"1500\">Taxa de livrare este calculat\u0103 automat \u00een timpul procesului de comand\u0103 \u0219i va fi afi\u0219at\u0103 \u00een pagina <strong data-start=\"1458\" data-end=\"1467\">Plat\u0103<\/strong> \u00eenainte de finalizarea comenzii.<\/p><hr data-start=\"1502\" data-end=\"1505\" \/><h2 data-start=\"1507\" data-end=\"1534\"><strong data-start=\"1510\" data-end=\"1534\">5. Timpul de livrare<\/strong><\/h2><p data-start=\"1535\" data-end=\"1566\">Timpul estimat de livrare este:<\/p><ul data-start=\"1568\" data-end=\"1678\"><li data-start=\"1568\" data-end=\"1607\"><p data-start=\"1570\" data-end=\"1607\"><strong data-start=\"1570\" data-end=\"1585\">\u00cen Rom\u00e2nia:<\/strong> 1\u20135 zile lucr\u0103toare<\/p><\/li><li data-start=\"1608\" data-end=\"1678\"><p data-start=\"1610\" data-end=\"1678\"><strong data-start=\"1610\" data-end=\"1637\">Livr\u0103ri interna\u021bionale:<\/strong> conform acordului stabilit cu clientul<\/p><\/li><\/ul><p data-start=\"1680\" data-end=\"1840\">Termenele de livrare sunt orientative \u0219i pot varia \u00een func\u021bie de volumul firmelor de curierat, condi\u021biile meteo sau perioadele aglomerate (s\u0103rb\u0103tori, promo\u021bii).<\/p><hr data-start=\"1842\" data-end=\"1845\" \/><h2 data-start=\"1847\" data-end=\"1878\"><strong data-start=\"1850\" data-end=\"1878\">6. Procesarea comenzilor<\/strong><\/h2><ul data-start=\"1879\" data-end=\"2100\"><li data-start=\"1879\" data-end=\"1985\"><p data-start=\"1881\" data-end=\"1985\">Comenzile plasate \u00een zilele lucr\u0103toare <strong data-start=\"1920\" data-end=\"1941\">p\u00e2n\u0103 la ora 14:00<\/strong> sunt, de regul\u0103, procesate \u00een aceea\u0219i zi.<\/p><\/li><li data-start=\"1986\" data-end=\"2100\"><p data-start=\"1988\" data-end=\"2100\">Comenzile plasate \u00een weekend sau \u00een zilele de s\u0103rb\u0103toare legal\u0103 sunt procesate \u00een prima zi lucr\u0103toare urm\u0103toare.<\/p><\/li><\/ul><hr data-start=\"2102\" data-end=\"2105\" \/><h2 data-start=\"2107\" data-end=\"2136\"><strong data-start=\"2110\" data-end=\"2136\">7. Urm\u0103rirea coletului<\/strong><\/h2><p data-start=\"2137\" data-end=\"2206\">Dup\u0103 predarea coletului c\u0103tre curier, clientul va primi un e-mail cu:<\/p><ul data-start=\"2208\" data-end=\"2276\"><li data-start=\"2208\" data-end=\"2234\"><p data-start=\"2210\" data-end=\"2234\">confirmarea expedierii<\/p><\/li><li data-start=\"2235\" data-end=\"2276\"><p data-start=\"2237\" data-end=\"2276\">num\u0103rul de urm\u0103rire (tracking number)<\/p><\/li><\/ul><p data-start=\"2278\" data-end=\"2373\">Acesta poate fi folosit pentru monitorizarea statusului livr\u0103rii pe site-ul firmei de curierat.<\/p><hr data-start=\"2375\" data-end=\"2378\" \/><h2 data-start=\"2380\" data-end=\"2407\"><strong data-start=\"2383\" data-end=\"2407\">8. Livrare nereu\u0219it\u0103<\/strong><\/h2><p data-start=\"2408\" data-end=\"2455\">\u00cen cazul \u00een care curierul nu reu\u0219e\u0219te livrarea:<\/p><ul data-start=\"2457\" data-end=\"2554\"><li data-start=\"2457\" data-end=\"2507\"><p data-start=\"2459\" data-end=\"2507\">se va efectua o <strong data-start=\"2475\" data-end=\"2504\">nou\u0103 \u00eencercare de livrare<\/strong>,<\/p><\/li><li data-start=\"2508\" data-end=\"2554\"><p data-start=\"2510\" data-end=\"2554\">sau coletul poate fi returnat expeditorului.<\/p><\/li><\/ul><p data-start=\"2556\" data-end=\"2734\">Dac\u0103 livrarea e\u0219ueaz\u0103 din motive imputabile clientului (adres\u0103 incorect\u0103, date incomplete, colet neridicat etc.), costurile de retur \u0219i de reexpediere vor fi suportate de client.<\/p><hr data-start=\"2736\" data-end=\"2739\" \/><h2 data-start=\"2741\" data-end=\"2767\"><strong data-start=\"2744\" data-end=\"2767\">9. Colet deteriorat<\/strong><\/h2><p data-start=\"2768\" data-end=\"2844\">V\u0103 rug\u0103m ca, la preluarea coletului, s\u0103 verifica\u021bi integritatea ambalajului.<\/p><p data-start=\"2846\" data-end=\"2868\">\u00cen caz de deteriorare:<\/p><ol data-start=\"2870\" data-end=\"2972\"><li data-start=\"2870\" data-end=\"2945\"><p data-start=\"2873\" data-end=\"2945\">solicita\u021bi curierului \u00eentocmirea <strong data-start=\"2906\" data-end=\"2942\">unui proces-verbal de constatare<\/strong>,<\/p><\/li><li data-start=\"2946\" data-end=\"2972\"><p data-start=\"2949\" data-end=\"2972\">anun\u021ba\u021bi-ne imediat la:<\/p><\/li><\/ol><ul data-start=\"2974\" data-end=\"3035\"><li data-start=\"2974\" data-end=\"3001\"><p data-start=\"2976\" data-end=\"3001\"><strong data-start=\"2976\" data-end=\"2988\">Telefon:<\/strong> 0737055050<\/p><\/li><li data-start=\"3002\" data-end=\"3035\"><p data-start=\"3004\" data-end=\"3035\"><strong data-start=\"3004\" data-end=\"3015\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3016\" data-end=\"3033\">hello@solgreen.ro<\/a><\/p><\/li><\/ul><p data-start=\"3037\" data-end=\"3141\">Reclama\u021biile f\u0103r\u0103 proces-verbal pot fi dificil de solu\u021bionat, conform procedurilor firmelor de curierat.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condi\u021bii de Livrare 1. Informa\u021bii generale Prezentele Condi\u021bii de Livrare se aplic\u0103 tuturor comenzilor plasate \u00een magazinul online Solgreen.Prin finalizarea<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28084","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/pages\/28084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/comments?post=28084"}],"version-history":[{"count":13,"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/pages\/28084\/revisions"}],"predecessor-version":[{"id":28183,"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/pages\/28084\/revisions\/28183"}],"wp:attachment":[{"href":"https:\/\/www.solgreen.ro\/ro\/wp-json\/wp\/v2\/media?parent=28084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}